


To purchase physical goods from a third party merchant but the merchant failed to deliver the You made payment to the merchant through the .uk website or used Amazon Pay.One of the three conditions below must also apply: See " Exclusions from coverage"īelow for a list of items that are not covered by the Amazon Pay A-to-z Guarantee. Platform) or when you have used Amazon Pay to purchase physical goods from a third Or merchant selling on the .uk website (including the .uk Marketplace You can file an Amazon Pay A-to-z Guarantee claim if you purchased physical goods from a seller

When is a buyer covered under the Amazon Pay A-to-z Guarantee?
